Insurance

From submission to bound, without the wait

MGAs, carriers, agencies and administrators bring us in when the distance between a submission and a bound policy — or between a claim and a payment — has become the thing limiting the book.

What we usually walk into

A policy administration system that does what it was bought to do and nothing past it. Submissions arriving as email and spreadsheets. Agents calling for status because there is nowhere to look. Claims moving at the speed of document handling. The core system is rarely the thing to replace — the work is usually building the experience around it that the core was never going to provide.

Where we do this

Four positions in the chain, four different problems.

MGAs & MGUs

Delegated underwriting authority, where speed to quote is the competitive position and reporting runs in both directions.

  • Quote, bind and issue portal
  • Rating integration
  • Submission intake and triage
  • Carrier reporting and bordereaux
  • Producer management

Carriers

Small and mid-size carriers modernizing around a core system they intend to keep.

  • Policy administration integration
  • First notice of loss intake
  • Insured self-service
  • Document generation
  • Filing and reporting support

Agencies & brokers

Distribution, where client service and commission accuracy decide retention.

  • Agency management integration
  • Producer and insured portals
  • Commission tracking
  • Renewal workflow
  • Client self-service

TPAs & claims administrators

Running claims on someone else's paper, where service levels are contractual.

  • Claims intake and adjudication workflow
  • Document handling
  • Service level reporting
  • Client-facing dashboards
  • Vendor coordination

The rules we build inside

Insurance regulation is state by state, and the platform has to respect that without a rewrite per jurisdiction.

  • Licensing and appointment boundaries, reflected in what the system permits
  • Rate and form filings, with the platform configured to match what was filed
  • Market conduct and claims handling expectations, evidenced in the record
  • Producer licensing checks where distribution is involved
  • Data protection obligations across every state you write in

What operating it looks like here

Policies renew and claims arrive whether or not anyone is available.

The quote, service and claims paths running and monitored
Integration upkeep as carrier and vendor interfaces change
Configuration kept aligned as filings and appetite change
Reporting produced on schedule for carriers and clients

Where does your submission slow down?

There is usually one step doing most of the damage. Tell us which one it is.

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